IBC2009 

Barista barista barista!

Peel me off the ceiling said the excited customer I met who had been back to the Harris stand in Hall 7 at IBC2009 to enjoy yet another cup of the amazing coffee.

Harris has always made sure that the whole customer experience at tradeshows is high on the agenda and hospitality is top. 

This year there were fewer customers at the show and exhibitor staff was also reduced so everyone was working harder than ever before.  The great news is that the customers have been getting more concentrated attention and at the Harris stand the attention to detail and customer experience was happening throughout the demonstration positions as well as in the detail on top of the coffee.